Clients of the trading platform complained that the exchange was blocking the withdrawal of Dogecoin, demanding to pay off debts that in reality did not exist
Problems with Dogecoin affected about 1.6 thousand clients of the Binance crypto exchange, and its management is already working with the developers of the “meme” cryptocurrency to resolve technical problems.
Previously, problems with access to the functionality of the trading platform were reported by users of Reddit.
One of the clients of the trading platform wrote on Twitter that the exchange informed him that it was blocking his Dogecoin withdrawal, demanding to pay off the debt of 53.7 thousand Dogecoin ($ 13.4 thousand at the exchange rate on November 12).
The user claims that he has not carried out transactions with the “meme” token for more than two years.
@binance What is going on?? I’ve barely touched Doge in 2 years.. @dogecoin @cz_binance pic.twitter.com/pH4YsLsWU4
— Andy2lock (@andy2lock) November 11, 2021
Binance also temporarily disabled Dogecoin withdrawal. The representatives of the crypto exchange explained that the withdrawal of the cryptocurrency will not be available until the trading platform resolves the technical problems that have arisen.
Dogecoin developers explained on Twitter that the problem could have arisen from stuck transactions that did not meet the system’s requirements for successful execution.
6) Currently what we believe has happened is the previously stuck transactions have been retried automatically, as would happen on each node restart after upgrade – and went through, since now the minfee is lower….
— Dogecoin Developers (@dogecoin_devs) November 11, 2021
The altcoin development team speculates that most of these transactions were too low in fees, but in the 1.14.5 update, which was released on November 10, the fees on the Dogecoin network were significantly reduced.
As a result of the restart of the Binance node, which occurs after the altcoin update, the transactions were automatically executed.